Privacy policy

/Privacy policy
Privacy policy 2018-06-28T14:23:40+03:00

Privacy policy

SIA “Four winds”, registration number 43603067791, legal address: Tirgus iela 2C – 43, Iecava, Iecavas novads, LV-3913 (hereinafter – Four winds) undertakes the obligation to protect the privacy of customers.

We have prepared Privacy Policy principles that apply to the acquisition, use, publication, transfer and storage of customer personal data.

Our activities on the Web are conducted in accordance with the legal acts of the Republic of Latvia, as well as relevant legislation of the European Union. Please take a few minutes to get acquainted with our Privacy Policy.

1. Obtaining and using personal data

Personal data is deemed to be the information that the Four winds acquires with the consent of the private individual in order to comply with the terms of the concluded agreement or to further communicate with the individual.

Permanent customer personal data can be obtained as follows:

  1. providing contact information (including your name, personal identity number, postal address, telephone number, email address, preferred communication type) on our website or other site (for example, in the store);
  2. from the client’s account at or using cookies;
  3. when making purchases and placing orders in our web store; by giving contact information or saving missing information to specify preferred type of purchase, you can be requested to give your personal information on certain pages of the web (Four Winds).
    Required personal data may include your name, postal code, e-mail address, telephone number and other details);

2. Obtaining other data

We also collect anonymous data, that is data that are not attributable to a specific person (gender, age, dominant language, location), and do not allow them to be identified directly or indirectly.

In addition, we can also collect general information about customer activity in our store and on the website. This data is collected and used so that we can provide our customers with information about which products, services and sections are of the utmost interest. General data in this Privacy Policy is used as anonymous data.

3. Use of the customer’s personal data

By using the collected personal data, we can inform Four winds clients about upcoming events, campaigns and news.
Customers who do not want to receive our most recent newsletter or information about products that may be of their interest may delete their name from the recipient list at any time.

We use personal data also when delivering goods and fulfilling the obligations laid out in the contracts signed by customers.
For better customer service, Four Winds can disclose information about individual customers to third parties, which provide services to Four Winds and which are bound by a contract for non-disclosure of confidential information and data processing conditions.
Third parties can be our cooperation partners that are responsible for delivering goods purchased on the Internet, providing a payment service or sending informational announcements.

Data given to third parties may be:

  1. For sending informative sms messages – phone number.
  2. For payment services – name, surname, personal identity number, e-mail, telephone number, information about the client’s financial status, place of residence, employer and position, income information, passport / eID card number.
  3. For delivery of goods – name, surname, e-mail address, telephone number, shipping address.

4. Transfer of personal data to foreign countries

Four winds will do their utmost to ensure that when customer’s personal data is transferred abroad it is provided with an adequate level of security.
Four winds undertakes not to disclose customer personal data to an organization or any other person in a country where the level of proper personal data protection is not ensured, except in the following cases:

  • the customer has agreed to it;
  • the transfer of personal data is necessary in order to conclude an agreement with the client or to execute a contract already concluded with the client;
  • the transfer of personal data is necessary for the conclusion of an agreement or fulfilment of a contract already concluded in the interests of the client;
  • the transfer of personal data is allowed in accordance with the requirements of the applicable laws and regulations.

5. Change of customer’s personal data

Personal data collected for identification and communication with the client can be viewed, changed and updated on our website at, under section My data.

Four winds undertakes to ensure the accuracy and correctness of received customer’s personal data.

6. Protection of the customer’s personal data

Four winds take all possible security measures (including administrative, technical and physical) to protect customer personal data. Access to data processing and modification functions is restricted to authorized persons.

7. Access to customer personal data

The Customer is entitled to receive the following information by submitting a substantiated request in writing:

  • what information about the customer has been obtained, the source of data acquisition, when the information has been changed (if the laws and regulation permit it);
  • the purpose for which the personal data is processed, the information about the recipients of personal data;
  • information on whether the data has been processed in an automated manner.

8. Security

Personal data of all customers who have visited Four Winds Web Store and made a purchase shall be deemed to be confidential.

An encrypted channel for transferring data between banks ensures the security of the purchaser’s personal data and bank details.

To protect the client’s interests, we provide:

  • fair and lawful processing of personal data;
  • the processing of personal data only for the purpose and to the extent necessary;
  • the type of personal data storage that enables the customer to be identified at any given moment, which does not exceed the period for the purpose of the data processing initially specified;
  • accurate processing of personal data and timely updating, correction or deletion of personal data if personal data are incomplete or inaccurate.

The Customer has the right to request that his personal data is supplemented, corrected, or that the processing of personal data is terminated or the data is deleted if they are obsolete, incomplete, false, unlawfully processed or no longer correspond to the purpose for which the data was originally intended.

9. Privacy Policy Terms and changes

We assume that before using our website or completing a request to become a regular customer, you have read and accepted our Privacy Policy terms. We reserve the right to make changes to our Privacy Policy, informing all regular customers.

For all questions and problems related to Privacy Policy or data processing, as well as in cases when the customer wishes to refuse to receive commercial communications or to completely delete their data from their profile, please contact us by e-mail [email protected].

We invite you to get acquainted with privacy policy.